WAWebSender support
Get practical help with installation, recipient imports, message preparation, sending controls, reports, plans or activation.
Support hours: 04:00–20:00 UTC
If we do not reply immediately, leave your message. The team will review it and respond during the next support window.
Direct support
Use direct support for a specific extension problem, an Excel or recipient-selection issue, a sending task that did not finish as expected, or a plan and activation question.
No immediate reply? Your message is still received.
Describe the issue and leave the message in the conversation. We will follow up during support hours.
Community channels
Use direct support for account-specific, payment or technical problems. Join a community group for general product discussion and feedback.
Discuss WAWebSender setup, workflows and product feedback with the community.
Ask general questions and exchange WAWebSender product-use experience.
FAQ
Know when we reply, what information to send and which channel to use.
Even when the team is temporarily unavailable, your message stays in the support conversation for follow-up.
